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If you’re having sudden computer trouble, you may be able to fix it yourself with a simple step or two. Imagine how good that’d feel.
If this advice makes no sense to you, or if you’ve tried all the relevant steps without success, call us.
| #1 |
If possible, save all your open work. If you’re on a network and it’s not responding, try saving to your desktop. If other people in your office are having the same problem, ask them to save locally also. |
| #2 |
If you’re getting an error message, write it down. This will be one of the first things we’ll ask you for. |
| #3 |
Switch off your computer and monitor, then switch them on again. |
| #4 |
If the problem persists on your computer and others in the office, reboot the server. |
| #5 |
If your internet isn’t working, click here. |
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